PCZAPPER PRIVACY STATEMENT Last updated: Oct. 2008 Your Privacy & Security As your privacy is important to us, PCzapper.TV B.V. in The Netherlands (hereinafter mentioned as “PCzapper”) has prepared this privacy web page so that you may better understand how your personal information is used in connection with PCzapper and its online services. Please take the time to review this page and contact us at info@pczapper.tv with any questions or concerns. This Statement of Privacy & Security applies to PCzapper's family of Websites, customer telephone surveys, product registration forms and customer support helpdesk communications and governs data collection and usage at all of these PCzapper sites and services. Personal information of all users is collected, used and disclosed as described in this Statement of Privacy & Security. Collection of your Personal Information PCzapper may ask you to register and provide personal information in certain instances, such as when you purchase products download free software, register new products, enter a contest or sweepstakes or sign into a page that requires authorization. PCzapper may also collect financial information to bill you for products and services that you purchased online. This personal information may include your name, e-mail address, user ID, address and telephone number. PCzapper may also collect information about your PC system, such as Graphics card type, Operating System, PCzapper software and hardware version. PCzapper may also collect demographic information, such as your age, gender, zip code, education level, household income, preferences, interests, favourites and whether you are a personal or business user. Collection of Other Information PCzapper automatically collects on our server logs certain information about your computer hardware and software when you visit our websites or use our online services, such as forums. This information may include: your IP address, cookie information, globally unique identifier system, operating system, description of any PCzapper products connected and how such products are used, browser type, domain names, access times, service provider and referring website addresses. This information is used by PCzapper to monitor the operation of our websites and online services and the use of its products, to maintain quality of the service, and to provide general statistics regarding use of our products and our websites. PCzapper also tracks the usage of visitors to our websites, including the URL of the visitor's previous website and when they exit our website. PCzapper also keeps track of the pages our customers visit within our websites and any transaction details (downloads, orders, requests or referrals) in order to determine what PCzapper products, information and services are the most popular. This data is also used by PCzapper to deliver customized content and advertising to customers whose behaviour indicates that they are interested in a particular subject area. PCzapper uses various technologies to track trends in the use of our websites or online services, including session cookies and GUIDs. These allow us to track how consumers interact with PCzapper online and with your permission this information can be tied to your personal information to help us tailor communication to you. Use of your Information With your express permission, PCzapper collects, integrates and uses this personal and other information to help you quickly find software, services or information by using our websites, to help us create website content and other services most relevant to you and to alert you to product upgrades, special offers, newsletters, updated information and other new services from PCzapper. When PCzapper receives information about your session or about you, we may use it for research or to improve our site and the services we offer you. We may also use this information from time to time to monitor the technical functions of our servers and site. PCzapper uses this information to communicate with you only after you give your express permission for such communication. PCzapper does not share this information with any third parties, except with your consent or as described below. If you choose not to register and provide this information, you can still use most of PCzapper’s services. Unfortunately, you will not be able to access areas that require registration. If you do not want PCzapper to send you e-mail or postal mail regarding PCzapper products or services, you may opt out when you register by selecting the option stating that you do not wish to receive such marketing materials from PCzapper by deselecting the option in the registration page. We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose. We from time to time supplement the information we collect from the site with information from offline or third party sources. We use this information to enhance or overlay the 'profile' of customers and business contact information. This supplementary data is therefore tied to corporate contact information and in some cases personally identifiable information. We also may internally compare lists collected from our other sites or within our family of companies to remove duplicate entries. PCzapper may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on PCzapper or its websites; (b) protect and defend the rights or property of PCzapper, including its websites; or (c) act under exigent circumstances to protect the personal safety of users of PCzapper's websites, or the public. Personal information collected on this site may be stored and processed in The Netherlands or any other country in which PCzapper or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. PCzapper abides by the safe harbor framework as set forth by the European authorities regarding the collection, use, and retention of data from the European Union. Control of your Personal Information PCzapper offers its customers choices for the collection, use and sharing of personal information at the time the customer decides to register. In addition, you may also stop the delivery of future communication from PCzapper by unsubscribing at any time. For instance, the e-mails you receive contains instructions explaining how to stop receiving such e-mails. Correcting/Updating/Deleting/Deactivating Personal Information If a user's personally identifiable information changes or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can be done by e-mailing our Customer Support at registration@pczapper.tv. Security of your Personal Information PCzapper is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. Use of Cookies Like many other companies, PCzapper uses cookies to help you personalize your online experience. We use both session and persistent cookies. A cookie is a very small text file placed on your hard drive (with your permission) by a web page server. It is essentially your identification card, and cannot be executed as code or deliver viruses. It is uniquely yours and can only be read by the server that gave it to you. Cookies are used by PCzapper, for example, when sending you e-mail we may use cookies to tailor the e-mail content to your interests. When you initiate a response by clicking on a link within an e-mail message, you are re-directed onto the Internet. We then record your individual response to help us deliver information that is more relevant to your interests. This saves you time as it helps PCzapper remember who you are. It makes your subsequent visits to our websites simpler and more seamless. You can set your browser to notify you when you receive a cookie, giving you the opportunity to decide whether or not to accept it. However, on some pages which require authorization, cookies are not optional. If you choose not to accept cookies, you will likely not be able to access these pages. Use of Globally Unique Identifiers: What is a GUID? A Globally Unique Identifier (GUID) is an alphanumeric identifier used to indicate a unique installation of a product, and is found in many popular software applications such as web browsers and media players. PCzapper may use GUIDs for aggregate statistical analysis, to personalize products and services. PCzapper's Use of GUIDS in LDM products and in future products LDM randomly generates a GUID during installation. PCzapper uses publicly documented standards to generate GUIDs. From time to time, PCzapper may use a GUID with a unique set of numbers in order to gather and aggregate information about traffic patterns, such as how many times a user attempts to access content from a server. These statistics help us improve our services. We may collect data marked by PCzapper GUIDs in order to understand aggregated traffic patterns and other PCzapper usage patterns. We use this data in order to measure product performance, better understand types of content that are popular with our users and how our products are used and to conduct user surveys. We may relate GUID marked system data to other personal information supplied by users. The system information that is linked to your personal information is limited to information about the types of PCzapper products you have connected to your computer. Further, consistent with our privacy principles, PCzapper does not sell or share such information with any third party unless we obtain a user's advance informed consent. Use of E-Mail Messaging PCzapper will periodically send our registered users e-mail messages about our products and services. When sending you e-mail, we may use an image called a single pixel GIF that allows us to format messages tailored to your computer's capabilities. We also use this technology to determine, in the aggregate, how many people open our e-mails. When you initiate a response by clicking on a link within an e-mail, you are redirected on to the Internet. We then record your individual response to help us deliver information that is more relevant to your interests. Enforcement Of This Statement Of Privacy If you have questions regarding this statement, you should first contact us at info@pczapper.tv with any questions or concerns. Changes To This Statement PCzapper will occasionally update this Statement of Privacy to reflect company and customer feedback. If there are material changes to this Statement or in how PCzapper will use your personal information, PCzapper will prominently post such changes prior to implementing the change. PCzapper encourages you to periodically review this Statement to be informed of how PCzapper is protecting your information. When PCzapper receives information about your session or about you, we may use it for research or to improve our site and the services we offer you. Thank you for your interest in PCzapper and our products.